On September 18, 2019, Manital Shrestha from Banke passed away. His wife, Namrata, sued Nepalgunj Medical College for negligence, claiming untrained students treated him. After 4.5 years, the court found the hospital guilty and ordered Rs 2.6 million in compensation. Nepal’s first consumer court, opened on Saturday, handles similar cases. On Sunday, Basanta Gautam filed a case against Om Hospital, blaming it for his father’s death due to a misdiagnosed fracture. He seeks Rs 50 million in compensation.
Another case involves Savitri Thapa, who accused a jewelry shop of fraud over a refund issue. She demands Rs 35,700. Ram Sagar Yadav sued CG Holding for damaging his car’s engine under warranty, seeking Rs 7.77 million. The consumer court will first operate in Kathmandu, Lalitpur, and Bhaktapur. It aims to provide faster justice for consumers facing fraud or poor service. More courts will be set up in the future.